Returns & Exchanges
1. Returns & Exchanges
Customer satisfaction is important to us.
Items may be exchanged or returned within a specified period (for example 7–14 days) if:
- The item is unused
- The original tags & packaging are intact
- The item is not damaged
Certain items may be non-returnable, including:
- Custom pieces
- Discounted items
- Items marked as final sale
Shipping fees for returns or exchanges may apply.
2. Intellectual Property
All content on the Nanzy website — including designs, images, logos, text, & branding — is the intellectual property of Nanzy & may not be copied, reproduced, or used without permission.
3. Changes to Terms
Nanzy reserves the right to update or modify these Terms & Conditions at any time. Updates will be reflected on this page.
4. Contact
For any questions regarding these Terms & Conditions, please contact us through our website or official communication channels.